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Mortgage Broker Code of Conduct

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 As we move closer to the introduction of national legislation for our industry, the Commonwealth Bank believes it is timely to refresh and highlight our Mortgage Broker Code of Conduct.

The Code of Conduct reflects the community's expectations of how mortgage brokers should conduct business. The Code demonstrates a Broker's commitment to always act with honesty, integrity and with the best interests of their customers in mind, while helping their customers to achieve their financial aspirations.

The Code aims to place the customer at the centre of everything we do.

Mortgage Broker Code of Conduct