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Overview

Smart Access account offer flexibility, convenience and security as well as access to Australia's largest banking network and Mastercard acceptance worldwide.

For more details on the Smart Access account click here

Eligibility 

To hold this product customers will need to satisfy certain eligibility criteria, including that customers must:

• Be individuals;
• Be aged 14 years or older, or aged under 14 with parent/guardian permission to operate account; and
  
• Have an Australian residential address or expect to be moving to Australia within three months.
  

Customer objectives, financial situation and needs 

This product is targeted at customers with the likely objectives, financial situation and needs of wanting a transaction account for everyday banking purposes to conveniently store and access funds via a broad range of channels and have access to a range of features.

Key Features 

• The monthly account fee and other fees apply for using certain features, however, certain fees are waived if criteria are met.
• Customers can deposit money into the account and access this money by:
  
• Keycard
  
• Debit Mastercard;
  
• Platinum Debit Mastercard;
  
• World Debit Mastercard;
• Direct debit;
  
• Online banking channels, e.g. NetBank, CommBank App, CommBank Youth App, CommBiz, CommBiz app;
  
• Phone Banking;
  
• Staff assisted channels, e.g. in branch, over the phone, with a relationship manager or mobile banker and Australia Post Offices; and
  
• ATMs.
  
• The account may become overdrawn when honouring a payment. Customers incur a cost when their account becomes overdrawn. This feature can be deactivated at anytime by the customer using the CommBank App, Netbank, in branch or by calling CommBank and is only available for customers aged 18 and over.
  

A separate Target Market Determination has been made for each of the non-cash payment facilities and the Overdraw feature. Refer to www.commbank.com.au/tmd

The target market for this product will be found within the product’s Target Market Determination, available here.