CommBank Broker Support Hub

For assistance with home lending enquiries

• Option 1: Home Loan policy or scenario enquiries - including loan structuring and product information
• Option 2: Home Loan application tracking - including Discharge application tracking

Please note this number is for Brokers only and not to be provided to Customers.

• Option 1: 8:30am - 6:00pm AEST Monday through Friday
  
  
• Option 2: 8:30am - 5:15pm Monday through Friday (WA)
  Option 2: 8:30am - 6:00pm Monday through Friday (all other States)

Customer Enquiries Post Settlement

For assistance with post settlement enquiries relating to Home Loan product details, including current LVR, interest rates, interest only period and fixed rate period 

Speaking Up - Our 'Speak Up' program is a safe platform for employees, brokers, service providers and suppliers to report concerns about unethical behaviour and corruption

Learn more about our 'Speak Up' Program, Group Whistleblower Policy and Anti-Bribery and Corruption Policy.